Análise de indicadores de gestão para permanência e êxito em cursos subsequentes de informática do IFBA.

Abstract

This Course Completion Work, structured as a Training Report, articulates a memorial of the author's professional trajectory at the Federal Institute of Education, Science, and Technology of Bahia (IFBA) with a technical analysis of school dropout in the institution's subsequent technical courses in Information Technology. The study is justified by the severity of the dropout phenomenon in the subsequent modality, where rates exceed the historical average of other technical education modalities, and by the scarcity of studies systematically analyzing institutional management indicators specific to IFBA's IT courses. The research problem was defined as identifying the academic and institutional indicators related to dropout in these courses from 2021 to 2025, aimed at analyzing management indicators related to student retention and success, inferring factors associated with dropout, and supporting future proposals for institutional countermeasures. Methodologically, a quantitative approach was adopted, applied in nature and descriptive-exploratory in character, using a case study technical procedure based on secondary data collected from the Nilo Peçanha Platform (PNP) between 2021 and 2025. The results revealed an average dropout rate of 34.38% during the period, higher than the national historical average, with progressive worsening after the return to in-person classes post-pandemic, significant heterogeneity among the eight campuses analyzed, and an inverse relationship between retention and dropout rates throughout the cycle. It is concluded that dropout in IFBA's subsequent IT courses stems from the interaction among socioeconomic, institutional, and curricular factors, confirming the multifactorial theoretical model adopted as an interpretive framework, and that the findings provide consistent evidence to support the development of a future institutional Action Plan aimed at strengthening student retention and success.