A importância do sistema de gestão da qualidade para a execução do serviço e a relação com a economia de obras: estudo de caso sobre o consumo de aço em uma obra residencial de paredes de concreto

Abstract

The Quality Management System is a set of interconnected and integrated elements used to meet the quality policy and objectives of an organization. Bringing it to a more specific context, with the growing advancement of civil construction and the demand to meet the expectations of an increasingly demanding consumer, it is necessary to have competitive advantages capable of implementing strategies that can be demonstrated to obtain a higher level of quality, whether of a process or a final product. Based on these statements, the main objective of the study is to verify the importance of the Quality Management System for the execution of the service, more specifically in the execution of the reinforcement assembly and to verify the relationship of this mechanism with the economy of the work. The work will consist of research with a quantitative approach, being delimited in terms of the procedures of a case study. A data collection will be carried out by monitoring the execution of services, on a project in Vitória da Conquista seeking to highlight the importance of the Quality Management System for executing services for the economy of the work