FiqueSafe App: aplicativo móvel para apoio à Segurança pública

Abstract

This study aims to analyze the use of mobile applications as tools to support public safety through the development of the FiqueSafe App prototype, designed for the registration, monitoring, and georeferenced visualization of criminal incidents. The system was conceived based on principles of Human-Computer Interaction (HCI), usability, and accessibility, incorporating features such as collaborative data collection, map-based visualization, and simplified navigation. From a methodological perspective, an applied and exploratory approach was adopted, combining the development of the prototype with its evaluation by general users and Information Technology specialists, with the aim of validating the interface, the organization of functionalities, and the overall user experience. The results indicate a good understanding of the system’s functionalities, an appropriate interaction flow, and the application’s potential to promote agile information sharing, as well as to enhance users’ perception of safety. As its main contribution, this study demonstrates the feasibility of using georeferenced mobile applications as tools for prevention and decision-making support, integrating knowledge from Computing, geoprocessing, and urban security, while providing insights for the development of digital solutions aimed at more efficient public safety management.