Chapada doações: proposta de sistema web para doação de itens na Chapada Diamantina

Abstract

The current context, marked by the COVID-19 pandemic, has intensified the reflection on the need to facilitate the union of individuals who want to donate an item and those who need a certain material good. However, there are difficulties faced in making and receiving donations, such as lack of communication, lack of time, poor financial condition or even the existence of malicious people. Thus, the objective of this research was to create a proposal for a web system that facilitates the process of receiving and carrying out donations of items in the Chapada Diamantina region. For this, the research was developed in four stages that comprised the following actions: Bibliographic survey; Questionnaire application; Creation of the requirements document to validate the necessary processes to be used; and Creation of the prototype “Chapada Doações”. The results showed that the public of Chapada Diamantina usually donates sporadically, it was also noticed that there are difficulties in communication, in finding places that receive donations to distribute, in unsafe information or lack of logistics, low financial condition, in knowing if the resource was delivered, in not knowing who to donate to, not finding donation campaigns and on how to transport some items. Furthermore, we identified that the web system proposed in this work has the potential to be a tool used by the public of Chapada Diamantina to facilitate the act of donation. Thus, we conclude that “Chapada Doações” can help to reduce the difficulties faced, streamlining and automating processes, offering practicality, transparency and facilitating communication between those involved.